At Hertel & Co. GmbH, quality is our top priority. Our ISO 9001-certified quality management system ensures structured processes, high efficiency and continuous improvement. With clear standards, committed employees and a focus on customer satisfaction, we guarantee first-class products and services. Trust in our experience and certified quality!
We maintain an integrated management system
ISO 9001 Quality management
ISO 14001 Environmental management
ISO 45001 Occupational health and safety management.
ISO 9001 is the globally accepted and applied standard for quality management systems.
Quality management objectives
- Main objective: Consistent, reliable quality and satisfied customers.
- Customer orientation: Understanding and fulfilling customer needs.
- Responsibility: Clear roles and responsibilities within the company.
- Process control: Define and document clear, efficient processes.
- Risk management: recognising and minimising risks.
- Improvement: Regularly measure, analyse and improve.
Core components of ISO 9001
- Clear quality policy and committed corporate management
- Focus on customer requirements and continuous improvement
- Identification of opportunities, risks and quality targets
- Efficient management of processes, resources and suppliers
- Transparent communication and documented processes
Audits by certification body
- Testing and certification by an independent, authorised organisation
- Certification audit
- Regular monitoring audits (once a year)
- Regular recertification audits (every 3 years)
